![]() The new platform would be cloud-based, making it easier to maintain. ![]() We called on Equal Experts to help build a new EDI platform capable of handling all inbound and outbound supplier domain EDI transactions. Over time, these demands became a daily occurrence, and that’s when we knew it was time for a change. Such efforts had to be addressed manually by a team of three engineers, which was both costly and time-consuming. Most noticeably, it struggled to support the multiple data formats used by our suppliers and could not be easily modified to do so. This is made possible through the EDI platform, which shares key data messages such as invoices, purchase orders, and carrier data.Īt 15 years old, Wayfair’s EDI system had begun to show its age. To deliver each order on time, every time, everyone involved in the process must have access to the correct information. Modernizing Supplier Relationships with EDIįor those not familiar with EDI platforms and why they are so important, the best way to explain it is by delving into how they help companies like Wayfair meet the needs of our customers, more specifically, how they ensure that our customer orders arrive on time. ![]() Equal Experts would design the new EDI system, work with our engineers to build and deploy it and then help our teams develop the skills and knowledge needed to run it in the long term. We knew a replacement was needed, and to ensure our success, Wayfair turned to the team at Equal Experts. Not too long ago, Wayfair came to a crossroads with our aging 20-year-old, commercial off-the-shelf (COTS) EDI platform, which was not only slow but could not handle the critical new data formats used by our businesses as well as our suppliers and partners.
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